NUX Newcastle – 22 November 2018 – Researching voice technology

NUX Newcastle meet-ups are kindly sponsored by Orange Bus.

The next NUX Newcastle event is on Thursday 22 November 2018. It is at Bamburgh House, Market Street East, Newcastle upon Tyne, NE1 6BH.

Doors will open at 6pm for food, drinks and networking. The event will start at 6:30.

Researching voice technology

In a follow-up to our first event of 2018, Holly Allison and Dr Miriam Boyles are coming back to talk more about their research on voice technology and voice user interfaces.

They will talk about their research into the current use and perception of voice user interfaces like Amazon’s Alexa and Apple’s Siri. They found a widespread perception of the technology as lazy and that it encouraged idleness, with people using their bodies less to carry out simple domestic tasks. Rather than enabling able-bodied users it was seen to be disabling and this perception gave the technology a certain stigma.

In their talk, they will share their journey to understand and define the way voice user interface technology can give people more freedom, independence and control in later life.

Tom Moran will also give a brief history on where voice interaction has come from and why it’s become such a big thing. He will also talk about some voice-first TH_NK projects and where they think this is all going in the next few years.

About Holly

Holly is a User Experience Designer from Newcastle with a background in psychology. Her favourite part of her varied role is speaking face to face with the real people behind digital services, either in workshops, usability tests or in their living room over a cuppa, to ensure her designs are based on real user needs.

Her digital agency career has given her the opportunity to work on varied projects with clients in the public and private sectors, including the College of Policing and Metropolitan Police, Sahara Force India, HMRC and the BBC.

Holly is particularly interested in the crossover between psychology and design, and how UX methods and principles will translate to newer mediums like voice, chatbots and virtual reality.

About Miriam

Miriam is a user researcher with a varied research career. She completed her PhD in Social Anthropology at the University of Cambridge in 2013 – an ethnographic study of older people in Southeast London which explores sense of place and the experience of ageing. She then became a health policy researcher for Newcastle University looking at ways to improve the diagnosis and management of dementia in the NHS.

A desire for more fast-paced research and team-working has taken her into the world of UX. She enjoys its highly practical, problem-solving focus which identifies opportunities to meet real user needs.

This particular project, exploring the use of voice technology for mobility-impaired users, brings together UX’s practical focus with her previous experience of research into ageing and the experience of illness and frailty.

About Tom

Tom is a leading voice for UX in North East.

Tom works as a UX Lead at TH_NK where he runs user research tests, leads design workshops, and creates beautiful design experiences. He regularly writes and speaks about the state of digital, design and the future of UX, artificial intelligence and virtual reality. He organises and runs bootcamps and workshops at local schools and universities about digital design and divergent thinking. He also mentors 3 students who aspire to work in digital.

Tom hopes to make the world better. He uses his infectious enthusiasm to not just champion UX, but he champions the people who design and create user experiences.

Running order

6:00 to 6:30
Doors open for free food and drinks provided by Orange Bus. Enticing conversation and networking provided by you.

6:30 to 8:00
Talks and discussion

8:00 to late
Drinks in The Ware Rooms

Tickets

By booking a ticket, you confirm it is OK for NUX to store your details so they can run this event and contact you about it.

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