NUX Leeds – 4 April 2024 – Missing Voices & Trauma Informed Research Practices

This NUX Leeds meetup is kindly sponsored by Ideasmiths.

Ideasmiths Logo

For our next NUX Leeds event of 2024, we’re delving into an important topic. Join us for two fascinating talks, networking and refreshments.

Missing Voices & Trauma Informed Research Practices

We’re back! For our second event of the year, we have not one but two inspiring speakers ready to share their knowledge and experience. Ian Franklin, Ideasmiths and Sujana Crawford, Capgemini, will be covering the topics of Trauma Informed Research Practices and how to find those people whose voices may be missing from your research projects.

Big thanks to Accenture for hosting us and this in-person event promises to be a fantastic opportunity to connect with like-minded professionals and gain valuable insights from industry experts. Whether you’re a seasoned UX designer or just starting your journey, this event is for you.

Mark your calendars for Thursday, April 4, 2024, at 18:00 GMT. Don’t miss out on gaining insight into this important topic and take your UX design or research practice to the next level. We look forward to seeing you there.

About Our Speakers

Ian Franklin is a senior partner at Ideasmiths LLP. He is a chartered psychologist, British Psychological Society and Registered Psychologist, Health Care Professions Council. He has done user research for 35 years for national government departments (including the NHS). For two years he has volunteered at the Sheffield food banks; Sheffield is a City of Sanctuary and welcomes refugees and asylum seekers. His role includes giving help and support to people from a range of backgrounds who have gone through traumatic experiences.

Ian has reflected on his experience volunteering at the Sheffield Food Bank and the people he has supported. His talk will cover how we can apply these learnings and observations to user research when designing services for the excluded and those in trauma.


With over ten years of experience in the Humanitarian sector and a foundation in IT and social research, Sujana Crawford merges her deep understanding of human factors with research to develop digital solutions that address real needs of real people. Currently, Sujana works as a User Researcher at Capgemini.

In her talk User Researcher Sujana Crawford will share how and why she ended up co-designing the research methodology, Missing Voices. Endorsed by UN Women and other global charities, this method has helped ensure the needs of those most marginalised and vulnerable are taken into consideration when designing early warning systems. Sujana will share case studies of applying Missing Voices in different international contexts, and also talk about how she applies its lessons to better engage users in her current UX practice.


Don’t miss this opportunity to connect with fellow professionals, exchange ideas and knowledge. Grab your ticket now and join us for NUX Leeds – Missing Voices & Trauma Informed Research Practices on Thursday 4 April, 2024 at Accenture, Aspley House, Leeds.

We can’t wait to see you there.


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How to find us

This month our event is being hosted by Accenture, Apsley House, 78 Wellington St, Leeds LS1 2EQ.


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