NUX Leeds 20th May – Service design in prison

The next NUX Leeds event is taking place on Monday 20th May at Platform, New Station St, Leeds LS1 4JB.

NUX Leeds events are sponsored by DXW Digital, Hippo Digital and Ideasmiths.

NUX Leeds sponsored by DXW DigitalNUX Leeds sponsored by Ideasmiths

Join us from 6:00pm for food, drinks and networking. Talk starts at 6:30pm.

This month we welcome Gemma and Nigel from the HM Prisons and Probation Service. Join us, to hear all about…

Service design in prison: How we delivered a groundbreaking product in a challenging environment

As part of a multidisciplinary team, Gemma and Nigel have delivered the first in-cell content platform within the public prison estate. In this talk they describe how they designed a product that has become an integral part of daily life for its users, and the challenges faced in delivering it.

About Gemma

Gemma is a service designer for HM Prisons and Probation Service. She has a background in user experience design having spent over a decade working with a range of organisations.

About Nigel

Nigel is a content designer for for HM Prisons and Probation Service. He also trains people interested in the practice of user-centred content design.

 Running order

6:00 – 6:30 Free pizza, beer, soft drinks & refreshments
6:30 – 7:30 Gemma and Nigel’s talk and discussion
7:30 – 8:00 Open discussion and networking


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