The next NUX Leeds event is taking place on Monday 20th May at Platform, New Station St, Leeds LS1 4JB.
Join us from 6:00pm for food, drinks and networking. Talk starts at 6:30pm.
This month we welcome Gemma and Nigel from the HM Prisons and Probation Service. Join us, to hear all about…
Service design in prison: How we delivered a groundbreaking product in a challenging environment
As part of a multidisciplinary team, Gemma and Nigel have delivered the first in-cell content platform within the public prison estate. In this talk they describe how they designed a product that has become an integral part of daily life for its users, and the challenges faced in delivering it.
Gemma is a service designer for HM Prisons and Probation Service. She has a background in user experience design having spent over a decade working with a range of organisations.
Nigel is a content designer for for HM Prisons and Probation Service. He also trains people interested in the practice of user-centred content design.
|6:00 – 6:30||Free pizza, beer, soft drinks & refreshments|
|6:30 – 7:30||Gemma and Nigel’s talk and discussion|
|7:30 – 8:00||Open discussion and networking|