Our first NUX Newcastle event is taking place on Wednesday 18th March and will be in our regular venue at Campus North on Carliol Square, Newcastle City Centre.
Join us from 6:00pm for food, drinks and networking. Talks start at 6:30pm.
Customer Experience and Data: Measuring Experience
with Sean Burton
Sean will talk about the disconnect between what companies invest in digital marketing versus what they spend in making sure that the money is actually well spent, and how digital analytics and Customer Experience (CX) go hand-in-hand to help solve this problem. He’ll show how these two tools can allow businesses to find and fix pain points as well as find hidden gems that improve experience and increase revenue.
Sean Burton has spent over 15 years working in the digital sector and is passionate about deriving insight and value using data based research.
Having previously been the Director of Measurement at Seren, he set up his digital marketing & customer Intelligence company, Analyt, specialising in using a blend of data, psychology, & technology to improve customer experience and drive performance.
Follow Sean: @analytdata
|6:00 – 6:30||Free beer, soft drinks & refreshments provided by our sponsors Campus North and Orange Bus.|
|6:30 – 6:45||Introduction to NUX and what it’s about|
|6:45 – 7:15||Talk by Sean Burton on CX and data: measuring experience|
|7:15 – 8:00||Open discussion, suggestions for upcoming NUX Newcastle talks, and networking (with free beers)|
|8:00 – late||To the pub! We’ll likely head just around the corner to The Ware Rooms.|
Get free tickets here: