Welcome to our Introduction to Service Design event!
Join us at the offices of Angel Solutions, Liverpool Science Park, Innovation Centre for an exciting session where you’ll learn all about the fundamentals of service design.
This in-person event will cover key concepts, practical applications, and real-world examples to help you understand how to create exceptional services that meet user needs. Whether you’re new to service design or looking to enhance your skills, this event is perfect for anyone interested in improving customer experiences. Don’t miss out on this opportunity to delve into the world of service design and network with like-minded individuals. Secure your spot today!
Agenda:
18:00 – 18:30 – Arrive for networking and nibbles
18:30 – 18:45 – Overview of service design – Joe Bramall
18:45 – 20:00 – Service blueprint workshop
Working in groups we will create a service blueprint.
20:00 – 20:30 Network and close
Venue:
Liverpool Science Park, Innovation Centre
131 Mount Pleasant Liverpool L3 5RF
Time:
18:00 – 20:30 (BST)
Event begins at 18:30
Joe Bramall – Overview of service design
Joe is the Lead Design Manager and Service Designer at TPXimpact, and a qualified coach. Working with the public sector to improve services to build empathy and cultivate design skills whilst improving services, products and policies to create better outcomes for the people who use them. Joe is a fellow of the Royal Society of the Arts.
