NUX Leeds – Mon 24th February 2020 – The challenges of being user-centred

The next NUX Leeds event is taking place on Monday 24th February at Platform, New Station St, Leeds LS1 4JB.

NUX Leeds events are sponsored by DXW Digital, Hippo Digital and Ideasmiths.

NUX Leeds sponsored by DXW DigitalNUX Leeds sponsored by Ideasmiths

Join us from 6:00pm for food, drinks and networking. Talk starts at 6:30pm.

This month we welcome Chris Burns who’ll be talking all about…

The challenges of being user-centred

We all want our teams, products and services to be user-centred, but making that happen consistently, is difficult. We all have our biases and make assumptions, often without realising that’s what we’re doing.

In this talk, Chris will talk through some of the challenges that he and his team faced whilst working with Team GBs Olympic and Paralympic athletes, coaches and support staff.

He’ll share some of the techniques the team used to deal with difficult stakeholders and their assumptions, how they iterated multiple products quickly and how being user-centred was at the heart of everything they did.

About Chris

Chris has had a range of job titles over the past twelve years, all following the same theme – contributing to the development of digital products and services, which fulfil the needs of users and solve real problems.

Chris has spent the last three years of his career as Product Manager at the English Institute of Sport, where he led a small team to build a range of solutions to support Team GB’s athletes and practitioners. In 2019 the team were awarded the Queens Award for Innovation for their medical products which enabled better monitoring of athlete performance, health and wellbeing.

 Running order

6:00 – 6:30 Free pizza, beer, soft drinks & refreshments
6:30 – 7:30 Chris’ talk and discussion
7:30 – 8:00 Open discussion and networking


How to find us

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