NUX Newcastle – 18 June 2015 – The UX of Government Systems

NUX Newcastle meet-ups are kindly sponsored by Campus North and Orange Bus.

Campus North and Orange Bus

This months’ NUX Newcastle event is taking place on Thursday 18th June and will be in our regular venue at Campus North on Carliol Square, Newcastle City Centre.

Join us from 6:00pm for food, drinks and networking. Talks start at 6:30pm.

We are all stakeholders – design systems for citizens and public servants

with Elizabeth Buie

Do you know anyone whose life is untouched by government electronic and information systems? Indeed, the usability of government systems affects us all — all seven-plus billion of the Earth’s people. Even if we ourselves never visit a government website to apply for a driver’s license, vote online, pay a parking fine, or obtain a travel authorization to visit the United States, as taxpayers we bear the costs of usability problems in the systems that our governments use to conduct their business and provide us with services.

This talk will cover how government systems intersect with UX work. It will include many examples of diverse kinds of systems, including:

  • the two goals that governments have in persuading their citizens to use online services (hint: it’s not just about saving money!)
  • the divergent approaches that two leading governments are taking to promote usability in their public websites.
  • key differences between government and private-sector projects (they aren’t as simple as you think), and know what the differences mean for UX work.

About Elizabeth

Elizabeth Buie

Elizabeth is a researcher and user experience consultant based in the United Kingdom. She has conducted user research and interaction design for projects in the US, the UK, and Italy and has focused on government systems (with a few non-profit and commercial systems thrown in for good measure). Her government projects have ranged from public websites to internal social media web apps to touchscreen kiosks to spacecraft control centers; their user populations have ranged from the worldwide general public to the astronauts on board the International Space Station.

Elizabeth is the co-editor, with Dianne Murray, of Usability in Government Systems: User Experience Design for Citizens and Public Servants, the only book that addresses the intersection of UX and government systems.

Follow Elizabeth: @ebuie

Running order

6:00 – 6:30 Free beer, soft drinks & refreshments provided by our sponsors Campus North and Orange Bus.
6:30 – 7:15 Talk by Elizabeth on designing government UX systems. Followed by Q&A.
7:15 – 7:30 Open discussion, suggestions for upcoming NUX Newcastle talks, and networking (with free beers)
8:00 – late To the pub! We’ll be just around the corner to The Ware Rooms.

Tickets

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