Thanks to everyone who came along to Sage yesterday, and nice to meet some new people too. Apologies for the misleading 8pm start time posted in a couple of places….

I really enjoyed the discussion on measuring user behaviours and metrics for usability: it was great to have some input from people (particuarly Steve & Mike) who’ve done some of this with web analytics, and get some extremely valid context and caution from Judith. The stuff about measuring usability improvements (KPIs, A-B testing, and cash!) was good too, as was the discussion on surveys.

Our next meeting is due to be on 3 September. I won’t be able to be there, unfortunately, but Judith offered to kick off a discussion on personas, and Manchester Digital Development Agency was suggested as a possible venue that definitely sounded worth investigating.